Shipping policy

Shipping Policy

We use reputable courier services from Fedex/DHL/UPS/DPD/4PX.

Transport
1. Shipping from oversea stock is about 3-7 business days.Normal Shipping Times from China warehouse are between 5-15 days. If you do not receive your products in the time period pls contact support@krandoauto.com with your Order Number

2. We will send the tracking number to your mailbox after delivery, you can always track the status of your order by confirming the tracking number in the email. You can also contact us anytime. We will be at your service anytime.

3. Remote areas and remote areas
Some remote areas may require additional charges. The specific cost depends on the standards of various courier companies. We cooperate with many logistics companies around the world, each company has different standards for remote locations. If it is found to be a remote address, the logistics company will notify us before the shipment. So there is no way for us to inform customers before the payment. We will contact you if your address belongs to remote area..